Shipping & Returns

FREE SHIPPING ON ALL U.S. ORDERS OVER $75

ALL SALE AND ACCESSORIES ARE FINAL SALE 

 

  • All orders are processed within 1-3 business days after purchasing. We do not ship out on weekends or holidays. 
  • Please double check the address you provide during shipment, we will not be held responsible for any packages that end up lost or delayed due to an incorrect address provided by the customer. 

 

US ORDERS

 

 

  • Once shipped, orders will generally take 2-5 or more business days to arrive depending on where you live. 
  • All orders will include a tracking number, you will receive your tracking number via email once your package has been shipped. 
  • If you feel your location is an unsafe place for delivery, please notify us immediately so we can add a signature confirmation to your order. With a signature confirmation, your package will not be delivered unless someone in your household has signed for it. 
  • Please note that once a package leaves our premises, it is no longer under our control. If you have a problem with your package, contact the mail carrier immediately.
  • By making a purchase with us, you agree Lovely Curated Things will not be held responsible for any lost, stolen or delayed packages that may happen during shipment.

RETURN POLICY

 

 

  • Good news! We now accept returns & exchanges on all US orders.
  • Your return must be mailed out within 14 days of receiving your package. All items must be in new, unused, and unworn condition. Please try on all clothing with care, any items with stains or odors will not be eligible for a return or exchange.
  • For hygiene purposes, we do not accept returns under any circumstances for bodysuits. These items as well as gift cards, final sale collection, vintage, jewelry, accessories (including all hair), and swim items are final sale. Sorry for the inconvenience! 
  • All shipping fees that occur during a return are the responsibility of the customer and original shipping fees are non-refundable

                                   
                            

RETURN INSTRUCTIONS

  

  • Please click here to begin your return request 
  • Repackage your items and don’t forget to include your order confirmation! 
  • Send your return back to us through your preferred shipping method.
  • Once your return has been received, please allow 7-30+ business days for your store credit to be processed. 
  • Please make sure your return is in the exact same condition as it was received in. Your item will not be eligible for a return or exchange if it has any odors (good or bad) or stains from cosmetics, lotions, deodorants, etc. Store credit is sent via email as an online gift card. Gift cards will never expire and can be used towards anything on our website. 
  • If you have any questions, please don't hesitate to contact us at hello@lovelycuratedthings.com 

 


 

EXCHANGE POLICY 

 

 

  • If you would like to make an exchange, please make a new purchase of the same item of a different size to guarantee the item is still in stock by the time we receive your return package.
  • Make note of the new order you have placed on your return form and we will refund the amount towards your new purchase. 
  • Customer is responsible for all shipping fees.
  • Please make sure your return is in the exact same condition as it was received in. You will not be refunded for your exchange if the item has any odors (good or bad) or stains from cosmetics, lotions, deodorants, etc. 
  • If you have any questions, please don't hesitate to contact us at hello@lovelycuratedthings.com

 

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